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Privacy Policy

PRIVACY POLICY
Honey & Haze Social Club
Effective Date: 9/8/2025
Last Updated: 9/8/2025

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1. INTRODUCTION
Honey & Haze Social Club ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book our services, or interact with us.
By using our services or website, you consent to the practices described in this Privacy Policy.


2. INFORMATION WE COLLECT


2.1 Information You Provide to Us
We collect information you voluntarily provide when you:
Booking and Contact Information:

  • Name and contact details (phone, email, address)

  • Event date, time, and location preferences

  • Guest count and special requests

  • Payment information (processed securely through third-party providers)

Event Planning Information:

  • Dietary restrictions and food allergies

  • Activity preferences and package selections

  • Venue access information and special requirements

  • Emergency contact information

Communication Records:

  • Messages sent through our website contact forms

  • Email correspondence

  • Phone call records and notes

  • Text message communications

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2.2 Information Automatically Collected
When you visit our website, we may automatically collect:
Website Usage Data:

  • IP address and device information

  • Browser type and operating system

  • Pages visited and time spent on our site

  • Referring website information

  • Date and time of visits

Cookies and Similar Technologies:

  • We use cookies to improve website functionality

  • Analytics cookies to understand site usage

  • Preference cookies to remember your settings

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2.3 Information from Third Parties
We may receive information from:

  • Payment processors (transaction confirmations)

  • Wix platform (website analytics and hosting data)

  • Social media platforms (if you interact with our social accounts)

  • Review platforms (if you leave public reviews)

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3. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:


3.1 Service Delivery

  • Planning and executing your events

  • Communicating about event details and logistics

  • Processing payments and managing bookings

  • Providing customer support

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3.2 Business Operations

  • Improving our services and event offerings

  • Managing our business operations and records

  • Conducting internal analytics and reporting

  • Training staff and quality improvement

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3.3 Marketing and Communications

  • Sending service updates and confirmations

  • Sharing information about new services or promotions

  • Following up for feedback and reviews

  • Building customer relationships

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3.4 Legal and Safety

  • Complying with legal obligations

  • Protecting our rights and property

  • Ensuring event safety and security

  • Preventing fraud and abuse

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4. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share information in the following circumstances:


4.1 Service Providers

  • We work with trusted third parties who help us operate our business:

  • Payment processors (for secure transaction processing)

  • Wix platform (for website hosting and functionality)

  • Email service providers (for communications)

  • Vendors and suppliers (only information necessary for event services)

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4.2 Legal Requirements

  • We may disclose information when required by law or to:

  • Comply with legal processes or government requests

  • Protect our rights, property, or safety

  • Protect the rights and safety of our clients and others

  • Prevent fraud or illegal activities

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4.3 Business Transfers
If we sell or transfer our business, your information may be part of that transaction, subject to appropriate confidentiality protections.


4.4 With Your Consent
We may share information for other purposes with your explicit consent.


5. DATA SECURITY
We implement appropriate security measures to protect your information:


5.1 Technical Safeguards

  • Secure data transmission (SSL encryption)

  • Regular security updates and monitoring

  • Access controls and authentication systems

  • Secure data storage practices


5.2 Administrative Safeguards

  • Staff training on privacy and security

  • Limited access to personal information

  • Regular review of data handling practices

  • Incident response procedures


5.3 Physical Safeguards

  • Secure storage of physical documents

  • Controlled access to business premises

  • Proper disposal of sensitive documents

 

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.


6. DATA RETENTION
We retain your information for as long as necessary to:

  • Provide our services to you

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

  • Pursue legitimate business interests

Typical retention periods:

  • Active client records: Duration of business relationship plus 3 years

  • Event documentation: 3 years after event completion

  • Financial records: 7 years for tax and legal compliance

  • Marketing communications: Until you unsubscribe or opt out


7. YOUR PRIVACY RIGHTS
Depending on your location, you may have the following rights:


7.1 Access and Correction

  • Request access to your personal information

  • Request correction of inaccurate information

  • Update your contact preferences


7.2 Data Portability and Deletion

  • Request a copy of your data in portable format

  • Request deletion of your personal information (subject to legal requirements)


7.3 Marketing Communications

  • Opt out of marketing emails (unsubscribe links provided)

  • Request removal from marketing lists

  • Choose communication preferences


7.4 Cookies and Tracking

  • Adjust browser settings to control cookies

  • Opt out of analytics tracking where possible


8. CHILDREN'S PRIVACY
Our services are intended for adults 18 years and older. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete it.


9. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party websites you visit.


10. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected

  • Right to delete personal information

  • Right to opt out of sale of personal information

  • Right to non-discrimination

To exercise these rights, contact us using the information below.


11. INTERNATIONAL USERS
If you are located outside the United States, please note that your information will be transferred to and processed in the United States, where privacy laws may differ from your jurisdiction.


12. UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect:

  • Changes in our business practices

  • Updates to applicable laws

  • Improvements to our privacy practices

We will notify you of material changes by:

  • Posting the updated policy on our website

  • Sending email notification for significant changes

  • Updating the "Last Updated" date

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13. CONTACT INFORMATION
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Honey & Haze Social Club
Email: mkharman@honeyandhaze.co
Website: www.honeyandhaze.co
For privacy-specific inquiries, please include "Privacy Policy" in the subject line.

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By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your information as described herein.

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